Frequently Asked Questions

Have a question? You may find the answer below. If you need help with a specific piece or order, contact us at info@thewayandthetruthdesigns.com.

Where We Sell

Do you sell outside the United States?

No. The Way and The Truth Designs currently serves customers located in the United States only. This applies to both physical products and digital products. We do not currently accept or fulfill orders from customers outside the United States.

Products & Artwork

What kind of artwork do you offer?

We create Christ-centered sacred art inspired by Scripture, biblical themes, and the beauty of the Christian faith. The collection includes digital artwork as well as select physical pieces such as canvas, fine art prints, metal wall art, and handcrafted items as available.

What makes your artwork different?

We approach each piece as art first—not generic décor. Our work emphasizes meaning, atmosphere, symbolism, strong composition, and timeless design so that it can live naturally in a home while remaining grounded in Christian truth.

Do you offer custom artwork?

Limited custom work may be available depending on the project and current capacity. Contact us with what you have in mind and we will let you know whether it is a good fit.

Is your artwork suitable for gifts?

Yes. Sacred art can make a meaningful gift for weddings, anniversaries, housewarmings, encouragement, holidays, and other significant occasions.

Digital Art

How do digital downloads work?

Digital products are delivered electronically after purchase. No physical item is shipped. Download instructions are provided with your order. Digital products are currently sold only to customers located in the United States.

What sizes are included with a digital purchase?

Included files and print sizes vary by artwork. Please review the individual product description for the exact files, ratios, and recommended print sizes included with that piece.

How should I print my digital artwork?

You may print at home when appropriate, but for larger pieces or the best color and detail we generally recommend a professional photo or fine-art printing service. Paper choice, printer calibration, and framing can all affect the final appearance.

Can I return a digital download?

Because digital products are delivered electronically and cannot be physically returned, digital purchases are generally final sale. If you have a problem accessing or using your files, please contact us so we can help.

Physical Artwork, Shipping & Returns

When will my physical order ship?

Production and processing times vary by product. Some physical pieces are made to order. Where available, estimated timing is shown on the product page or during checkout, and tracking information is provided after shipment.

How much does shipping cost?

Shipping for physical products is calculated based on the item and destination and is shown during checkout. We currently ship only within the United States. Digital products do not require shipping.

What if my physical item arrives damaged or incorrect?

Please contact us at info@thewayandthetruthdesigns.com within 7 days of delivery. Include your order number and clear photos of the item and packaging so we can review the issue and help make it right.

Can I return a physical product?

Eligible unused physical products in original condition may be requested for return within 30 days of delivery. Some made-to-order, personalized, or otherwise specially produced items may have different return terms; any product-specific terms will take precedence.

Still Need Help?

Email us at info@thewayandthetruthdesigns.com. We will be glad to help with product questions, digital files, shipping, or an existing order.